We process orders within 1 -3 business days Monday to Friday. Orders placed over the weekend will ship the following business day. We ship out of our store in Metuchen, NJ via DHL, USPS and UPS. Local delivery and curbside pick up is also available. By processing your payment and completing an order with us, you accept the following terms and conditions regarding the shipping and delivery of your order.
DOMESTIC SHIPPING ONLY
- Shipping for purchases under $80 is a flat rate of $15.00
- Shipping for purchases over $80 is FREE. (Some larger items may have handling fees. This will always be noted on the product page.)
- Tracking numbers will be available via your online account. Generally it takes 1 or 3 days for the number to get scanned and then 2 - 7 days for delivery.
CURBSIDE PICK UP
- You can pick up at the counter or call 848-260-0810 ten minutes prior to arrival to have it brought out to your car.
Papillon & Company issues store credit for items returned in their original condition, within 15 days of purchase, with the original receipt. Returns are not accepted for clearance, markdown, special order items, vintage and antique furnishings or original art.
To contact us regarding the return of an item ordered online, please email [email protected]
In-person returns may be made at our store during regular business hours.